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Privacy Policy

Privacy Policy

Last Updated: September 17, 2026

Website Owner: MBS Manufacturing Inc.

Website: https://mbsmfg.com

Contact Email: info@mbsmfg.com

1. INTRODUCTION

MBS Manufacturing Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mbsmfg.com (the "Site") and use our services. This includes information processed through connected automated AI-powered shopping channels, such as Google Agentic Commerce and the Google Universal Commerce Protocol (UCP).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

2. INFORMATION WE COLLECT

2.1. Personal Information You Provide:

  • Identity Information: First name, last name, middle initial.
  • Contact Information: Email address, telephone number, billing address, shipping address.
  • Payment Information: Credit card numbers, bank account information, or tokenized payment details processed through secure, PCI DSS compliant payment gateways. We do not store raw credit card numbers on our infrastructure.
  • Order Information: Purchase history, product preferences, order comments.
  • Account Information: Username, password, profile settings.

2.2. Information Collected Automatically:

  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Pages viewed, time and date of visits, duration of sessions, clickstream data.
  • Cookies and Similar Technologies: Technical indicators used to optimize performance and security (see Section 8).
  • Location Data: Approximate geographic location based on IP address.

2.3. Information from Third Parties:

  • Payment processors (payment and fraud risk confirmations).
  • Shipping carriers (delivery addresses, tracking updates).
  • Social media platforms (when you interact with our social media features).
  • Analytics providers (aggregated, anonymized usage data).

3. HOW WE USE YOUR INFORMATION

We use your personal information for legitimate business purposes:

3.1. Primary Purposes:

  • Order Processing: Process and fulfill orders, arrange shipping, provide order confirmations, and handle returns.
  • Account Management: Create and maintain your account, and verify your identity.
  • Communication: Send transactional emails, respond to inquiries, and provide customer support.
  • Payment Security: Process payments, detect and prevent fraud, carding attacks, or unauthorized transactions.
  • Service Improvement: Analyze Site usage, optimize user experience, and develop new features.

3.2. Secondary Purposes (with your consent):

  • Marketing Communications: Send promotional materials, newsletters, and special offers (you may opt-out at any time).
  • Analytics and Research: Conduct market research, analyze trends, and measure advertising effectiveness.
  • Personalization: Customize content, product recommendations, and tailored advertising features.

3.3. Legal Basis for Processing:

  • Performance of a contract (order fulfillment).
  • Legitimate interests (security, service improvement, fraud prevention).
  • Your explicit consent (marketing communications).
  • Legal compliance (tax, financial, and regulatory requirements).

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties.

4.1. Categories of Recipients:

  • Service Providers (Necessary for Operations):
    • Shipping Carriers: FedEx, UPS, DHL, USPS (sharing shipping addresses and contact information).
    • Payment Processors: Stripe, PayPal, Square, Braintree (secure processing of payment data).
    • Financial Institutions: Secure payment verification and fraud prevention audits.
    • Tax Authorities: As strictly required by state and federal laws.
  • Business Partners:
    • Analytics Services: Google Analytics (processing anonymized, aggregated data).
    • Email Service Providers: SendGrid, Mailchimp (infrastructure used to dispatch transactional order updates).
    • Security Services: Google reCAPTCHA integrated into checkouts for active spam and bot protection.
  • Legal Requirements:
    • As required by law, subpoena, or valid court order.
    • To actively protect our business rights, property, or customer safety.
    • In connection with a business transfer, corporate reorganization, or merger (with prior notice).

4.2. Third-Party Links:

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their specific privacy frameworks.

5. GOOGLE AGENTIC COMMERCE & UNIVERSAL COMMERCE PROTOCOL (UCP)

Our storefront participates in Google's AI-powered shopping experiences. If you purchase our products directly within Google interfaces (such as Google Gemini, Google Shopping, or Google AI Search):

  • Google securely shares your name, shipping address, phone number, and email with us via native BigCommerce integration to allow us to fulfill the order.
  • We process this data under the same strict security standards applied to orders placed directly on our storefront.
  • MBS Manufacturing Inc. remains the primary Merchant of Record for all such transactions.

6. DATA RETENTION

We retain your personal information only for as long as necessary:

  • Active Accounts: Maintained securely until you formally request account deletion.
  • Order History: Retained for 7 years to comply with US tax, accounting, and legal regulations.
  • Marketing Data: Maintained until you actively withdraw your consent or unsubscribe.
  • Cookies: Retained from 1 hour to 2 years, depending on the specific cookie type (see Section 8).
  • Analytics Data: Anonymized and aggregated data may be retained indefinitely.

After the retention period expires, we securely delete, wipe, or completely anonymize your data.

7. DATA SECURITY

7.1. Security Measures:

  • SSL Encryption: All data transmitted to and from our site is protected via HTTPS SSL encryption.
  • Payment Security: All payment transactions are routed through PCI DSS compliant processors; we do not store full credit card numbers on our infrastructure.
  • Database Protection: Multi-layer technical security, restricted internal access controls, and regular data access logs.
  • Access Controls: Limited access to authorized personnel only.

7.2. Data Breach Response:

In the event of a verified data breach, we will notify affected individuals and relevant regulatory authorities without undue delay, taking immediate operational steps to contain and remediate the vulnerability.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1. What Are Cookies:

Cookies are small text files stored safely on your device when you visit our Site to help track sessions and maintain checkout persistence.

8.2. Types of Cookies We Use:

Type Purpose Duration
Essential Required for fundamental Site functionality (shopping cart, login persistence). Session / up to 1 year
Functional Remember your specific storefront preferences (selected currency, language, layout). 1–2 years
Analytics Help us understand Site traffic and popular products via Google Analytics. Up to 2 years
Marketing Used to deliver relevant product advertisements based on historical interests. 1–3 years

8.3. Third-Party Cookies:

We utilize third-party cookies from Google Analytics for site statistics, Google reCAPTCHA for spam protection, and our payment gateways for secure transaction monitoring.

8.4. Managing Cookies:

You can completely control, limit, or block cookies through your web browser settings (Chrome, Safari, Edge, Firefox). Please note that disabling essential cookies may limit your ability to complete a purchase on our Site.

9. ANALYTICS AND AUTOMATED COLLECTION

9.1. Log Files:

We automatically collect technical log indicators including IP addresses, browser types, operating systems, referring/exit pages, and date/time stamps for ongoing system administration and security monitoring.

9.2. Google Analytics:

We use Google Analytics with Demographics and Interest Reporting. If you wish to opt-out, you may install the official Google Analytics Opt-out Browser Add-on.

9.3. Do Not Track Signals:

We do not currently alter our data collection practices in response to automated "Do Not Track" (DNT) browser signals due to the lack of a uniform global standard.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed in countries other than your country of residence (primarily within the United States). We ensure adequate protection through standard contractual clauses and robust infrastructure safeguards.

11. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

11.1. Your Rights:

  • Right to Know: The right to request what personal information we actively collect, use, or disclose.
  • Right to Delete: The right to request the total deletion of your personal information.
  • Right to Opt-Out: The right to stop companies from selling or sharing data. MBS Manufacturing Inc. does not sell your personal information.
  • Right to Non-Discrimination: You will receive equal service and pricing regardless of exercising your privacy rights.

11.2. Categories of Personal Information Collected & Disclosed (In the Preceding 12 Months):

Category Examples Collected
Identifiers Name, email address, IP address, phone number. ✅ Yes
Commercial Information Purchase history, product preferences, order notes. ✅ Yes
Internet Activity Browsing history, session interaction, search history. ✅ Yes
Geolocation Data Approximate geographic location based on IP address. ✅ Yes
Financial Information Tokenized payment card numbers, billing profiles. ✅ Yes
Biometric Data None. ❌ No
Sensitive Data None. ❌ No

11.3. Sources of Personal Information:

We collect data directly from you when you place an order, automatically through your device while browsing, and via third-party operational service providers.

11.4. Business Purposes for Collection:

Order fulfillment, customer support, fraud prevention, bot monitoring, site improvement, legal compliance, and consented marketing.

11.5. Disclosures in the Preceding 12 Months:

We have disclosed the following categories for documented business purposes:

  • Identifiers: Shared with infrastructure service providers, transaction monitors, and secure payment processors.
  • Commercial Information: Shared with shipping carriers (FedEx, UPS, USPS, DHL) and system analytics providers.
  • Internet Activity: Shared with automated website traffic and analytics platforms.

11.6. No Sale of Personal Information:

We do not sell personal information. For purposes of the CCPA/CPRA, "sale" includes sharing or making data available to third parties for valuable consideration. MBS Manufacturing Inc. does not engage in this practice.

11.7. Authorized Agent:

You may designate an authorized agent to exercise your California rights by providing valid written authorization alongside independent verification of your identity.

12. MINORS AND CHILDREN'S PRIVACY

12.1. Age Restrictions:

Our Site sells tools intended for use by adults and automotive professionals. We do not knowingly collect information from children under 13 years of age (pursuant to COPPA) or under 16 years of age for EU residents under GDPR.

12.2. If We Discover Minor Data:

If we discover minor data has been collected without parental verification, it will be wiped and completely deleted from our databases immediately.

12.3. Parental Rights:

Parents or legal guardians may contact us at info@mbsmfg.com to request immediate data removal or review.

13. STATE-SPECIFIC PRIVACY RIGHTS

13.1. Nevada Residents:

Under Nevada law, residents have the right to opt-out of the sale of certain personal information. We do not sell personal information as defined by Nevada regulatory statutes.

13.2. Virginia Residents (VCDPA):

Virginia residents possess targeted rights to: confirm data processing, access personal data, correct profile inaccuracies, delete profiles, opt-out of targeted advertising, opt-out of data sale, and opt-out of commercial profiling.

13.3. Colorado Residents (CPA):

Colorado residents have corresponding consumer rights regarding access, correction, data portability, deletion, and opt-out choices under the Colorado Privacy Act.

14. BUSINESS TRANSACTIONS

In the event of a merger, acquisition, corporate reorganization, bankruptcy, or asset sale, your personal information may be transferred as part of the business assets. We will provide a prominent notice on the Site before your data becomes subject to a different privacy framework.

15. CHANGES TO THIS PRIVACY POLICY

15.1. How We Notify:

We update this policy periodically. We will notify you of updates by posting the new framework on this page and changing the date at the top. For material updates, we will issue a prominent storefront banner alert or an email dispatch.

15.2. Effective Date:

Changes become effective immediately upon posting. Continued use of our Site constitutes compliance and acceptance.

15.3. Version History:

  • September 17, 2026: Consolidated monolithic framework deployment.

16. CONTACT INFORMATION

For all privacy inquiries, data access requests, or policy questions, please contact us at:

  • Mailing Address: 1100 East Green Street, Franklin Park, Illinois 60131
  • Phone: +1 (224) 591-8591
  • Email: info@mbsmfg.com

17. GOVERNING LAW AND DISPUTE RESOLUTION

17.1. Governing Law:

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Illinois, United States.

17.2. Dispute Resolution:

  • Informal Resolution: Parties will attempt in good faith to negotiate any dispute informally for 30 days.
  • Mediation: Voluntary mediation through a mutually agreed mediator in Illinois if informal talks fail.
  • Jurisdiction: Any legal actions or proceedings arising out of this policy shall be brought exclusively in the state or federal courts located in Cook County, Illinois.

17.3. Class Action Waiver:

Both parties waive the right to participate in class action lawsuits or representative proceedings before any court.

18. ADDITIONAL PROVISIONS

18.1. Data Accuracy:

We take reasonable operational steps to maintain correct data. Please ensure your account profile details remain updated.

18.2. Limitation of Liability:

We are not liable for data breaches resulting from third-party attacks beyond reasonable business control, your choice of weak passwords, or unexpected force majeure events.

18.3. Severability:

If any provision of this framework is found unenforceable by a court, the remaining provisions remain valid and active.

18.4. Entire Agreement:

This Privacy Policy constitutes the entire agreement regarding system privacy parameters between you and MBS Manufacturing Inc.

19. DEFINITIONS

  • "Personal Information" means data that identifies, relates to, or could reasonably be linked with you or your private household.
  • "Process" or "Processing" means any automated operation performed on personal data, including collection, logging, storage, disclosure, and erasure.
  • "Service Provider" means a contracted third-party entity that handles data on our behalf pursuant to a strict legal contract.
  • "Sale" means renting, releasing, selling, or communicating personal records to another business for financial or other valuable consideration.

Thank you for trusting MBS Manufacturing Inc. with your information. We are fully committed to protecting your privacy and using your storefront data responsibly.